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Mitratech Success Center

Deactivate/Activate a User

  1. From the Admin tab, select the Users sub-navigation link. The Users screen opens. Search for the user whose profile you wish to modify. Click on the user name link to open the user record. The User Profile screen opens.
  2. To disable the user, from the Account Status, select Inactive; or to activate the user, select Active.
  3. Click Save.

Note: User account is automatically marked "Disabled" if there is no activity of the user for 90 days or more. User should reach out to their Collaborati Firm Admin to activate the user account or contact Collaborati Support. 

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