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Mitratech Success Center

Client is asking for a document detailing security access and access controls for Tracker

Do you have any paperwork formally describing the access controls for Tracker? From Lucio: We have SOC2 Type I and SOC2 Type 2 reports that we can send the client under an MNDA. MNDA should first be signed by the tenant and by the client requesting this information. Once the MNDA is signed, Lucio can send the documents. Support needs to work with Monica or the Sales team to execute the MNDA.