I forgot my password. How can I retrieve it?

If you remember your security question and answer, you can reset your password via the "Forgot your password?" link at your Tracker website's login screen. Select "I forgot my password", enter your username, then click Save. You will receive an email in the email address on your Tracker profile with a link to reset your password. 

After clicking on the link, the system will display your security question. Enter the answer to your security question to reset your password. Enter a new password twice and click Reset.