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Common iCIMS Integration Errors

This shows how a user can fix common iCIMS integration errors.

Goal

This lists the common errors that new hires may see when they try to complete Section 1 from iCIMS.

Organization or worksite are invalid.

This error refers an issue with the I-9 Business Unit or the I-9 Worksite in iCIMS.

  • The iCIMS ID of the I-9 Business Unit is the External Employer ID of an Employer in Tracker
  • The iCIMS ID of the I-9 Worksite is the External Workstie ID of a Worksite in Tracker.

iCIMS allows for any combination of I-9 Business Unit and I-9 Worksite, but in Tracker, a Worksite can only belong to a specific Employer.

To fix this issue, please make sure that the I-9 Business Unit and I-9 Worksite entered corresponds to a correct combination of Employer and Worksite in Tracker.

Street Address 1 is not valid.

This error usually refers to an issue with the I-9 Worksite address in iCIMS, and not the new hire's address.

To fix this issue, for the I-9 Worksite that is entered in the new hire's profile in iCIMS, the address cannot be blank.

Date of Birth does not meet company age limit practices.

This error refers to an issue with the new hire's date of birth in iCIMS. Usually, the year is entered incorrectly (the current year is entered instead of the new hire's birth year).

To fix the issue, please fix the new hire's date of birth in iCIMS.

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