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How can I view or print the full history of the narratives for a matter?

How can I view or print the full history of the narratives for a matter?


You must have admin rights to compete the following:

1. Navigate to Setup > Go To > Object Definitions
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2. Click on History

TCKB - How can I view or print the full history of the narratives for a matter (Image 2).png

 

3. Click on Search View > Recent History

TCKB - How can I view or print the full history of the narratives for a matter (Image 3).png

 

4. Click on Results Display

Note: You also have the option of creating a new search view and altering the results display. When doing this you want to make sure that “related objects” under the general tab is checked

TCKB - How can I view or print the full history of the narratives for a matter (Image 4).png

 

5. Add system field “text”
6. Click on Save button
7. Log out and log back in

TCKB - How can I view or print the full history of the narratives for a matter (Image 5).png

Note: In SP3 one has the option to do the above steps plus click an option “Span” so that your description spans across the screen instead of “Word Wrapping” in a smaller text field.

TCKB - How can I view or print the full history of the narratives for a matter (Image 6).png