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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

How Do I Get Available Updates?

  1. Log into TeamConnect with Administrator rights and go to the Admin Tab:
    TC-HowToGetUpdates-1.png
  1. Then on the left side bar, click ‘About’

    TC-HowToGetUpdates-3.png
     
  1. From here, click on the ‘Show updates available for installed products’ button:

      TC-HowToGetUpdates-4.png

 

  1. This will take a moment, but if there are any available updates, they will display the modules that needs to be updated. A warning icon will display beside the module name indicates the Critical modules and Incompatible modules that needs an upgrade.

    

**Please note, some updates will need to be provided by the TeamConnect Support team. But if they say ‘Install Now’ then they can be installed directly from the software.

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