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TeamConnect 7.2 Technical Specifications

The following information contains the Technical specifications for TeamConnect Enterprise 7.2.

Application and Web Server Requirements

Hardware Requirements

To provide TeamConnect with sufficient Java heap space to operate optimally, the TeamConnect server must have enough memory and CPU capacity available to support the usage pattern and the number of users. 

  • These requirements are based on out of the box TeamConnect design.
  • Additional customization might change the system requirements needed for the application to run efficiently.
Number of Concurrent Users <100 100-300 300-500 500-1000
Processor 64-bit
Single CPU 2-4 Cores
2+ GHz
64-bit
2x Dual Core or Single Quad Core
2+ GHz
64-bit
2x Quad Core
2+ GHz
64-bit
4x Quad Core 
2+ GHz
Java Heap Size 2-4 GB 2-4 GB 4-8 GB 8-16 GB

For more information, see Application and Web Servers.

Supported Application and Web Servers

TeamConnect supports and is certified on the following application servers:

Supported Versions Certified On Drivers
Oracle Weblogic 12c 12.2.1.4
  • For SQL Server databases, use WebLogic administration tools to create a JDBC data source. Use driver Oracle's MS SQL Server Driver (Type 4) Versions: 7.0 and later
  • For Oracle databases, create a JDBC data source that uses driver Oracle's Driver (Thin) Versions: 9.0.1 or later
  • Refer to our Third Party Support Matrix for supported JDK versions.

Note: For WebLogic 9.2+ version, follow the instructions while Deployment.

WebSphere Liberty 24.0.0.4 w/ Open JDK 17.0.12+8
  • For SQL Server databases, use Integrated Solutions Console to create a JDBC data source that uses driver "WebSphere embedded ConnectJDBC driver for MS SQL Server".
  • For Oracle databases, create a JDBC data source that uses driver "Oracle JDBC Driver"
  • For either database, set implementation type to "Connection pool data source"
  • Refer to our Third Party Support Matrix for supported JDK versions.
  • Refer to the configuration changes for hosted Instance to prevent the SOAP API call failures. 

Note: The Web Services Feature Pack for WebSphere is not supported.

Please click here for instructions on how to install WebSphere Liberty 24.0.0.4. 

Tomcat 9.0.89 w/ Open JDK 17.0.12+8
  • Refer to our Third Party Support Matrix for supported JDK versions.
  • For Oracle use ojdbc8.jar
  • For SQL Server, use a version 4 driver.
  • For Tomcat 9.0, replace JSTL 1.1.2 with JSTL 1.2
  • Refer to the configuration changes for hosted Instance to prevent the SOAP API call failures.

For more information, see Application and Web Servers.

Supported Databases

TeamConnect Version Supported Versions Certified On
TeamConnect 7.2 Oracle 19c 19.3.0
SQL Server 2019 and 2022 15.0.2000.5

For more information, see Database Requirements.

Web Browsers

The TeamConnect 7.2 application platform supports, and is certified for use with, the following web browsers:

  • Safari (current, Mac only)
  • Microsoft Edge Chromium (current)
  • Firefox (current)
  • Chrome (current)

Note: Safari has an issue when running on 32-bit Mac 10.6.4. Other Mac operating systems, including 64-bit Mac OS, do not have this issue.
Important: The browser options must be set to their default settings. TeamConnect is not certified for use with non-default browser settings.

It is recommended that client workstations do not use JavaScript debugging when accessing TeamConnect or other Mitratech applications.

For more information, see Web Browsers

ElasticSearch Requirements

These installation instructions pertain to TeamConnect 7.2 and include information on Elasticsearch as well as the optional Elasticsearch Xpack.

Hardware Requirements

Mitratech recommends the use of three Elasticsearch nodes with each node on a separate server.

Requirements Per Server
Processor 4 Cores (If you need to choose between faster CPUs or more cores, choose more cores.)
RAM 16 GB minimum, 64 GB maximum
Cores 4
Java Heap Size Up to 50% system memory allocated, ideally 12-16 GB, 26 GB maximum 
JVM 50% system memory allocated

Software Requirements

  • TeamConnect 7.2 is only certified against Elasticsearch 8.6.2.

TeamConnect offers Global Search as part of an integration with Elasticsearch, enabling robust, global searching of TeamConnect. The integration is configured in the teamconnect.properties file and uses the Elasticsearch Java API.

Additional Details

For more information, refer to TeamConnect 7.2.

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