Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.



Search Module

A special utility that allows the user to quickly search for a specific record and link it to the record with which you are currently working without leaving its screen. The Search Module is represented by a field with two icons, Find and Open, next to it.

Secure Sockets Layer (SSL)

An industry standard protocol developed by Netscape for securing communications. It works by using public-key cryptography and certificates.

Service Of Process (SOP)

The procedure employed to give legal notice to a person (defendant etc.) of a court or administrative body's exercise of its jurisdiction over that person so as to enable that person to respond to the proceeding before the court, body or other tribunal. Usually, notice is furnished by delivering a set of court documents to the person to be served.


A command line SQL and PL/SQL language interface and reporting tool that ships with the Oracle Database Client and Server. It can be used interactively or driven from scripts.

Structured Query Language (SQL)

A computer language used to create, modify, retrieve and manipulate data from relational database management systems and object-relational database management systems. It is an ANSI/ISO standard.

System Object

Default Business Objects provided by Mitratech to your organization. They represent business objects that are common to most business models regardless of the specific industry.

TeamConnect System Objects include: AccountContactAppointmentExpenseInvoiceLine ItemTask HistoryDocumentInvolvedUser account, and Group account.

  • Was this article helpful?