Manage Existing Users
Once users are in the system, their basic profile can be managed either via Mitratech HQ or the individual products.
To manage via Mitratech HQ:
Navigate to the user’s section:
Select a specific user and click “edit”
Manage within a specific product:
Mitratech HQ also provides a link to the individual products to manage specific users. The link can be found within the user’s profile, under the “application access” option.
Additional Notes:
Bidirectional Updates
Users can also be managed via the user management section of the connected products. Their name, last name, email and time zone will be synced with Mitratech HQ and the rest of their information (ex: position, role, etc) will remain available only within the product.
User Deactivation
When users are deactivated, access to the products they use will be removed, that means the products won’t appear on the product switcher/9 box grid. Their data will be kept in the systems until further action is taken by an admin to delete them directly from there.