Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

View the Hold History and Different Notice Versions

This topic describes how to access different versions of a hold notice that has been sent to recipients.

What are Hold Notice Versions?

An ongoing hold may need to be updated and re-sent to existing or new custodians. Hold administrators can update the notice text or change questionnaires to keep up with the ongoing matter. If this happens, the new hold notice version will be reflected in the LegalHold system in the Notice Version tab within a hold.

View and Access Notice Versions for a Hold

Hold administrators can view the history of a hold or recipient on any particular hold as well as view and access the different versions of the hold notices that were sent.

  1. Log into LegalHold as a hold administrator and navigate to an active or released hold. 
  2. From the Tile View or List View, selecting a response to open the Notice Response Status page. 
  3. Select the Notice Versions tab.

clipboard_e09acbf29bfd143de7ad6b960c39dba77.png

View the name of the sender in the Hold History

To view the name of the sender in the Hold History. To see the sender details in history, go to  Manage HoldsAll active Holds.

  1. From the Tile View or List View, select a response. 
  2. From the page appears, select View History tab.

Here you can see the Hold History with the name of the sender.

  • Was this article helpful?