Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Silent Custodian

  1. Last updated
  2. Save as PDF

How to enable Silent Custodians from global settings?

From the left pane options, select System settings → click Hold and Reminder Customizations. From the list of settings options, Enable Silent Custodians option to enable or disable the silent custodians.

clipboard_e0e9249f204ed4df6126ac4e719df69ea.png

You must turn on this option to see the columns in the receipts stage, to add a user as a silent custodian.

How to add a user as a silent custodian?

While  creating a new hold, at the Recipients stage, turn on the option for SILENT CUSTODIAN to add a user as silent custodian.

clipboard_ec9503f601417fa431ea6d3fb5fbcc80a.png

How to access the Silent Custodian Information?

To access the Silent Custodian information, go to Manage People → People List.
clipboard_ebf34bd135e4e435c4b4085b2e58bb4b2.png

Select a person and go to the Received Holds tab, you can see the custodian details.

clipboard_e5401f6b60747b05d4979485ecbc1bc87.png

  1. Back to top
  • Was this article helpful?

Recommended articles

  1. Classifications
    This page has no classifications.
  2. Tags
    1. Holds