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Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Step 12: Final Screen

This screen contains a confirmation and summary of the matter.

After you finish adding a new matter record, the following screen includes a confirmation and summary of the matter. From this page you have the following options:

  • Add Another Same - Click to open the first page for creating a new matter with all the information you entered for the previous matter. From this page, you must change the Matter Name and Matter Short Name.
  • Add Another New - Click to open the first page for creating a new matter with no saved information.
  • View New Record - Click to view the matter you just created.

Important: Initially, duplicate matter numbers are flagged. This security measure ensures that two users adding matters at the same time do not inadvertently use the same number. However, Lawtrac administrators can change a matter number from their Edit Main Information screen after it has been added to the database.

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