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Client Support Center

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What do I do if a client is missing from the Create Invoice drop-down field?

If you do not see the firm or vendor from whom the invoice is to be created, leave the drop-down list selection at "Required", then click Look-up Firm/Vendor.

The page refreshes to display a search bar; enter the firm or vendor name, then click Go.

If you only know a portion of the firm/vendor name, enter the information into the text box and click Go—the drop-down menu lists the firms/vendors who meet the criteria.

If the client's name is still missing, check with your site administrator to make sure there is a profile created in the Lawtrac application with permission to submit invoices.


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