If you start adding a new matter and stop before completing and saving the record, temporary data is stored. This will produce an error when attempting to add a new matter. This issues is occurring because there is data in the matterstemp table. That table can be cleared out as follows to resolve the error:

If you are an Administrator, you can perform the steps below to clear out the matter temp table.

• Select My Lawtrac
• Select Application Administration
• Select Matter Maintenance
• Click on option Temporary Matter Data

• Delete All Prior