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Mitratech Success Center

Error when adding a new matter - Clear Matter Temp Table

If you start adding a new matter and stop before completing and saving the record, temporary data is stored. This will produce an error when attempting to add a new matter. This issues is occurring because there is data in the matterstemp table. That table can be cleared out as follows to resolve the error:

If you are an Administrator, you can perform the steps below to clear out the matter temp table.

  • Select My Lawtrac
  • Select Application Administration
  • Select Matter Maintenance
  • Click on option Temporary Matter Data

Lawtrac-Clear Matter Temp Table-1.jpg

  • Delete All Prior

Lawtrac-Clear Matter Temp Table-2.jpg