Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Dates are missing when adding a new matter

  1. Last updated
  2. Save as PDF

These dates are not showing up because they have not been setup for the matter type in question. To resolve this issue please follow the steps below:

  • Select My Lawtrac
  • Select Application Administration
  •  Select Matter maintenance\
  • Click on option #1: LEGAL HIERARCHY MAINTENANCE
  • Click on the matter type in question and click on captions.
  • Populate the date fields (Date A-Date 10) accordingly to have this information displayed when adding a new matter record.