Lawtrac uses the Date Closed field to designate whether a matter is 'Closed' .   If the Date Closed field contains a value, the status of that matter will be 'Closed' in Lawtrac.  To re-open the matter, simply clear the Date Closed by using the following guidelines:

• Retrieve the Matter

• Select the Matter Tab

• Expand the Edit\Close option

• Select Close/Status Actions

• Remove the Date Closed 

• Be sure to Set Record Status

NOTE:  if you do not have access to the Edit/Close link please reach out your company's Lawtrac Administrator for assistance.