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How Can I Re-open a Closed Matter?

Lawtrac uses the Date Closed field to designate whether a matter is 'Closed' .   If the Date Closed field contains a value, the status of that matter will be 'Closed' in Lawtrac.  To re-open the matter, simply clear the Date Closed by using the following guidelines:

  • Retrieve the Matter

  • Select the Matter Tab

  • Expand the Edit\Close option

  • Select Close/Status Actions


Edit Close Status Action.png

  • Remove the Date Closed 

  • Be sure to Set Record Status

Empty Date Closed Field.png


NOTE:  if you do not have access to the Edit/Close link please reach out your company's Lawtrac Administrator for assistance.

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