Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Login Page Does Not Display Correctly After Upgrade

After upgrading Lawtrac, perform these actions to bring back the Login page.

Upgraded Lawtrac site does not appear correctly. If this occurs, your Web Administrator must log into ColdFusion Administrator to clear all Cache.

Follow the steps below: 

A) Log into ColdFusion Administrator 
B) Go to ‘Caching’ under ‘Server Settings’ 
C) Click ‘ Clear Template Cache Now and ‘Clear Query Cache Now’ option 

Close out the browser and retry logging back to the site. 

  • Was this article helpful?