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Mitratech Success Center

Unable to add a Legal Department User

User attempts to add a new Legal Department user by following the steps below: 

  • Select My Lawtrac
  • Select Application Administration
  • Select Add New Department Member 
  • Populate all the required fields
  • Click Continue 

Once done, the screen does not move to the next step. 

The client needs to confirm the following for the user prior to clicking continue:

  • Email addresses must be unique
  • Confirm that a duplicate record is not being added