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Cancel and Delete Rate Requests

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To cancel a Rate Request:
  1. From the Rate Requests page, search for the request you want to cancel.
  2. Click Cancel in the Request Status column.

Note: You can only cancel rate requests if the client has not approved or rejected the request. If the status of the request is Pending Client Retrieval when you cancel, the client does not receive the request. If the status is Pending Client Approval, the request updates with a cancellation status after the client's system syncs with Collaborati.

To delete a Rate Request:
  1. From the Rate Requests page, search for the request you want to delete.
  2. Click Delete in the Request Status column.

Note: You can only delete rate requests if the status is Approved, Rejected, Canceled, or Error.