The Delete Matter Record hyperlink in the Matter Maintenance sidebar allows super users and site administrators to delete closed matter records.
Enter matter number or name into the text box and click Look-Up. You can enter just a letter and all matters with that letter in the matter number or matter name will be displayed.
Choose a matter from the list; select the radio button and click Verify Delete.
Confirmation is requested on the right side of the page.
Click Delete Now to permanently delete the matter record.
Note: Matter records on hold cannot be deleted.