How to add another family member when “+ Add New Relation” is not available
First, navigate to the Knowledge Base ('Setup' >> 'Knowledge Base') and click on 'Questionnaire Template' under the 'Questionnaires Templates' section:
Next, click on the questionnaire you'd like to edit. Select 'Add/Remove Section' and then click 'Subsections' on Beneficiary Information.
Add Relatives Info Subsection, Clients will have a Save and Add New relative button.