INSZoom:-How do I add MS letter templates
This article will guide you on how to add MS letter templates within Knowledgebase.
MS Letter Templates
Follow the below steps to add MS letter templates:
- Navigate 'Setup' (left menu) and click 'Knowledge Base'.
- Select 'Letter Templates(MSWord)' under 'Support Letter Templates'.
- Click on 'Add'
- Update the 'Name' and browse the Document.
- Click 'Save'