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Mitratech Success Center

INSZoom - Create a Case for an Existing Client

This article will guide you on how to create a case for an existing client

Create a Case for an Existing Client

Forms Edition Workflow

  1.  From the Client List page, select a client.
  2.  Scroll to List of Forms for Open or Active Case and select  Add New Case/Forms.
  3.  Complete all mandatory fields.
  4.  Click Add Case.

Standard, Professional and Enterprise Edition Workflow

  1. From the Client Info page, select Add Case/Forms to client.
  2. Complete all mandatory fields.
  3. Click Add Case.

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Now you're ready to add forms and questionnaires. If you need help, click one of the buttons below for detailed instructions.

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