Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Corridor - Invalid LEDES File Error Message when uploading 98B or 98BI file

The error is occurring if your file is encoded in UTF-8, and it should be ANSI.

Check the ENCODING on your file by following these steps:

  • Open the file in a text editor such as "Notepad". 
  • Click "File" from the Menu bar, then choose "Save As"
  • The encoding for the file should appear near the "Save" button

If the encoding is UTF-8, please change it to ANSI, and then save your file. Then resubmit your file through Corridor.