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Mitratech Success Center

Client Support Center

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Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Corridor Home Page

When logging in to Corridor using an Invoice Submitter or Read Only user ID and password, the Corridor home page displays with options for submitting and/or viewing invoice statuses. The home page has several areas:

 

Welcome Message Area

Once your users are set up, the Welcome Message area on the Corridor home page contains the Corridor contact information for the Managers and Administrator user accounts at your vendor/law firm. This information will display on the home page of all users of Corridor. In addition, the Welcome Message area contains a bulletin board for notices from Mitratech Support and your client companies. Each notification can be deleted by clicking the  Delete button to the right of the message. Notifications appear for every user; deleting a message only removes the notification from that user's home page.

 

External Links Area

The External Links area on the Corridor home page lists hyperlinks to the UTBMS and LEDES Websites for convenience.

 

Client Companies Area

The Client Companies area on the Corridor home page lists all client companies that have requested for your vendor/law firm to submit invoices electronically using Corridor.

images\icn_exclaim.gif  If the company is missing a client ID, an identifier will have to be entered before proceeding to submit an invoice. Only Managers or the Administrator can add client IDs. Once a client ID has been entered, the Missing Client ID message will not display in the Client Companies area.

 

LEDES Files Awaiting Submissions Area

The LEDES Files Awaiting Submission area on the Corridor home page lists all invoices that have been uploaded or created, but not submitted. Invoice files that were uploaded more than two hours ago, but not submitted, will be deleted nightly unless the user who uploaded the files is still logged into Corridor.

 

Timekeepers Area

The Timekeepers area on the Corridor home page allows a vendor/law firm to access timekeeper information submitted to client companies.

 

Personal Options Area

The Personal Options area on the Corridor home page includes the following links:

Change Password

All users have the ability to change their own password.

Logout

Logs the user out of Corridor.

 

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