Step-by-step guide detailing how to cancel Invoices within Collaborati
To Cancel an Invoice
From anywhere in the Collaborati application, select the Invoices tab. The Track Invoices screen opens
You can search for your invoice with multiple values, as detailed in “How do I track an invoice” page
After finding your invoice, find the Actions column to the far right of the Invoice Status table
Note: The invoice only appears after you have submitted the invoice, but BEFORE the client reviews your submission. If your invoice does not appear on the list, contact your client for updates on review.
Note: You can re-submit a canceled invoices
We also have some information in our help guide here with regards to a defect with the Cancel option.