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Mitratech Success Center

Cancel an Invoice

Goal

Step-by-step guide detailing how to cancel Invoices within Collaborati

To Cancel an Invoice

  1. From anywhere in the Collaborati application, select the Invoices tab. The Track Invoices screen opens

  2. You can search for your invoice with multiple values, as detailed in “How do I track an invoice” page

  3. After finding your invoice, find the Actions column to the far right of the Invoice Status table

  4. Click Cancel

Invoice Cancel Button - Paint.png

Note: The invoice only appears after you have submitted the invoice, but BEFORE the client reviews your submission. If your invoice does not appear on the list, contact your client for updates on review.

Note: You can re-submit a canceled invoices

We also have some information in our help guide here with regards to a defect with the Cancel option.

 

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