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Mitratech Success Center

Multi-Matter Invoices are Not Accepted

If you receive a rejection with a message that says that "Multi-matter invoices are not accepted", that mean that your client has enabled a rule on their end called "Do Not Allow Mutli-Matter Invoices. 

 

Solution: Check your invoice and do not use more than one matter on the line item entries. You will need to create and submit a separate invoice for different matters.