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Invoice Discount Amount Contains Invalid Value or Tax Contains Invalid Value

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These error messages might occur while creating a manual invoice in the 'Taxes & Discounts' page when you insert a discount or tax value. 

  • Login to Collaborati
  • Click on the Preferences (top right)

COLL-Locale issue- Preference.JPG

  • Change the Locale to show "English (United States)" not "Use browser locale" 
  • Click Save.
  • Log out and log back in to Collaborati.
  • Create test invoice

COLL-Locale issue-TimeZone.png

  • Clear cache and browser history

If you require further assistance, please contact Collaborati Support.