Skip to main content
Mitratech Success Center

Is it Possible to Delete an Invoice with the Status "Pending Client Approval" or "Waiting for Client to Accept"?

Invoices that are in either Pending Client Approval or Waiting for Client to Accept status cannot be deleted from Collaborati. Only invoices that are in Ready to Submitted, Approved, or Rejected status can be deleted. The system will not give the user the option to delete invoices in Pending Client Approval or Waiting for Client to Accept status.

New in Collaborati 3.5: Users will have the option to "Cancel" invoices in the status of "Waiting for Client to Accept".  More information here.

Due to a defect in Collaborati, SOME invoices that are canceled after being submitted, cannot be deleted.  Our Engineering team is working to resolve the defect.  As a workaround, we are suggesting that users make a slight change to the invoice number (i.e. "123" becomes "123A" to upload a corrected LEDES file)

types of invoices that can be deleted in Collaborati.PNG