Sync Admin
The Sync Admin acts as a full sync which refreshes and updates any changes to Org Units, Entities, Event templates, Events, Actions, role changes, and role permissions. The changes will be reflected on the End Users's mobile devices once they perform the Sync Admin.
Note: Best Practice suggests performing this sync every 7 days.
To Perform a Sync Admin:
- Go to CMO mobile app.
- Go to the mobile app home page.
3. Click on the 3 dots in the right top corner of the app. It displays 3 options Sync, Settings, and Logout. Click on the Sync option.
4. The user lands on the Sync Screen page.
5. Click on the Sync Admin button. The app displays a warning message before admin sync happens.
6. Click 'Yes' and the Admin Sync will be initiated and existing backup files will be replaced. When 'No' is selected, Admin sync still takes place without replacing existing backup files.