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CMO R28 Release Notes

This document details the resolved issues that are included in the CMO R28 Web Maintenance and Mobile Maintenance Projects.



Welcome to the CMO Compliance R25 Release Notes.

This document details the client-reported issues that are included in the CMO Web Application R28 maintenance release. The following Release Notes cover resolved issues in the Web Application, as well as the mobile Andriod, iOS, and Windows apps that affect versions Update 25 and Version 16.0. The individual tickets will detail the applicable versions.

Visit the Client Success Portal at to view supplemental CMO Help Articles.


Resolved Issues    

This section describes the issues that are resolved in the CMO Compliance R28 maintenance release. Each resolved issue is documented in the format:

  • A description of the issue
  • Internal tracking code
  • Salesforce case number, if applicable
  • Affected Version


Web Application

Issue: Resolved issues triggering CC errors when viewing the certain events through the events / history tab.
Tracking code: CW-20344
Support Case: 2019-0527-529498

Issue: The Events Total by Grouping Widget will now retain its settings and display correct data when saved.
Tracking code: CW-19990
Support Case: 2019-0517-527762

Issue: The Tasks by Category Widget will now display the parent and child Action Category counts as configured.
Tracking code: CW-19626
Support Case: 2019-0422-522261

Issue: The migration launcher took 31+ hours to migrate data from version 15.02.25 R22 to 16 R22.
Tracking code: CW-15752
Support Case: 2019-0131-504409

Issue: Server error occurred when user tried to view User Details in view mode. 
Tracking code: CW-15955
Support Case: 2019-0205-505138

Issue: User did not see a "Save & Perform" option while attempting to add a New Reference within an Event. 
Tracking code: CW-19749
Support Case: 2019-0507-525321

Issue: Server error occurred when the "Show Deleted" [sections and questions] option was enabled in the Events Data Export Report. 
Tracking code: CW-19893
Support Case: 2018-1116-490592

Issue: Event incorrectly showed a "Complete" status, rather than the correct "Rejected" status. 
Tracking code: CW-20134
Support Case: 2019-0522-528617

Issue: Error occurred when user tried to view certain Events.
Tracking code: CW-13704
Support Case: 2018-1106-488599

Issue: A random set of Default Findings were populated in the Excel Report of the Findings Register. 
Tracking code: CW-14093
Support Case: 2018-1120-491148

Issue: A specific package was failing with error when it was run in the CMO Data Warehouse.
Tracking code: CW-19794
Support Case: 2019-0509-525971

Issue: Data Warehouse install was stuck was 97% for 2+ hours. 
Tracking code: CW-20478
Support Case: 2019-0531-530494

Mobile iOS Application

Issue: Incorrect workflow path is followed in the iOS app as defined on the web. A linear path was followed instead of the (correct) configured path. 
Tracking code: CMM-18924
Support Case: 2019-0515-527315

Issue: Username and password not recognized error occurred on iOS app after user changed credentials on web without logging out of iOS app. 
Tracking code: CMM-19510
Support Case: 2019-0517-527749

Known Issue: Associated Actions  and Findings were stripped from Event Report when Event was created on iOS app and synced to the web. 
Tracking code: CMM-19723, CMM-19768, CMM-19166
Support Case: 2019-0514-527111, 2019-0514-527111, 2019-0514-527111

Issue: Leading question was displayed constantly, despite the role permission or the results from the previous question on the form. 
Tracking code: CMM-18921
Support Case: 2019-0515-527399

Issue: Navigation options for a form were not available on iPhone. 
Tracking code: CMM-19060
Support Case: 2019-0515-527351

Mobile Android Application

Known Issue: App crashes when user tries to add a new Risk/Finding from the respective module on the Android app.
Tracking code: CMM-20126
Support Case: 2019-0617-534404

Mobile Windows Application

Issue: Event workflow permissoins were not reflected in the WinApp, and the ICWS button was unresponsive. 
Tracking code: CMM-13579
Support Case: 2018-0910-475810

Tracking code: CMM-19059
Support Case: 2019-0517-527758

Issue: A large number of users was automatically selected to received notification upon the creation or completion of an event. This behavior was not configured or replicated on the web app.
Tracking code: CMM-19092
Support Case: 2019-0517-527763

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