Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

CMO R20 Release Notes

This document details the resolved issues that are included in the CMO R20 Web Maintenance and Mobile Maintenance Projects.

 

Welcome to the CMO Compliance R20 Release Notes.

This document details the client-reported issues that are included in the CMO Web Application R20 maintenance release. The following Release Notes cover resolved issues in the Web Application, as well as the mobile Andriod, iOS, and Windows apps that affect versions Update 25 and Version 16.0. The individual tickets will detail the applicable versions.

Visit the Client Success Portal at success.mitratech.com/CMO to view supplemental CMO Help Articles.

 

Resolved Issues

This section describes the issues that are resolved in the CMO Compliance R20 maintenance release. Each resolved issue is documented in the format:

  • A description of the issue
  • Internal tracking code
  • Salesforce case number, if applicable
  • Affected Version

 

Web Application

Issue: Error thrown when user imported Event via Excel and initiated a workflow response.
Tracking code: CW-12904
Support Case: 2018-1016-483779
Affects Version(s): 15.02.25, 16.0, R20

Issue: A unit (entity) did not appear and was inaccessible in the frontend UI, but was saved to the server.
Tracking code: CW-12965
Support Case: 2018-0920-478275
Affects Version(s): 15.02.25, R20

 

Mobile iOS Application 

Issue: Client had a question about the versioning for the CMO iOS mobile app. 
Tracking code: CMM-13614
Support Case: 2018-1003-480931
Affects Version(s)Issue: 15.02.25, R20

Issue: Client was unable to select multiple categories for an Event in the iOS app.
Tracking code: CMM-3503
Support Case: 2018-1004-481109
Affects Version(s)Issue: 

Issue: A client requested an xArcheve, zipped, and signed version of their iOS app. 
Tracking code: CMM-13820
Support Case: 2018-1011-482685
Affects Version(s)Issue: HF-6

 

Mobile Windows Application 

Issue: Event workflow permissions did not sync from the web application to the Windows application. Additionally, the ICWS buttons were unresponsive. 
Tracking code: CMM-13067
Support Case: 2018-0910-475810
Affects Version(s): 16.0, R20

Issue: The Initial Sync would not start on WinApp version 15.02.25.R19. 
Tracking code: CMM-13775
Support Case: 2018-1001-480142
Affects Version(s): 16.0, R20

Mobile Android Application 

Issue: 15.02.25 was the only version available on the Play Store, when it should have been version 16.0.
Tracking code: CMM-13519
Support Case: 2018-1002-480614
Affects Version(s): 16.0, R20

Issue: Event workflow permissions did not sync from the web application to the Windows application. Additionally, the ICWS buttons were unresponsive. 
Tracking code: CMM-13321
Support Case: 2018-0910-475810
Affects Version(s): 16.0

  • Was this article helpful?