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Mitratech Success Center

CMO - Understanding of How the Events Scoring works

Goal - To assist the user in understanding of how the Score is calculated for the Event based on the Score assigned to a Response for a question in the Form Configuration.

As a prerequisite, the user should have the Admin access to the system with the permission to update the Form Configuration.

- Login to CMO Application

Event Scoring_1.jpg

1. Go to Admin >> Forms/Events. Go to the Draft version of the Form for which the Scoring has been setup.

Event Scoring_2.jpg

2. Go to the Section with the scoring setup.

   Below you can see an example of the Form Section with the questions. Click to view a question.

Event Scoring_3.jpg

- In the Question window, the Maximum Score of the section can be setup -

Event Scoring_4.jpg

- In the responses, it can be seen that Score 2 is given for 'Compliant' and 1 for 'Minor Non Conformance' (shown below).

Event Scoring_5.jpg

When Compliant response is selected for this question while performing the event - the system will add 2 score to the scoring of the Event. When 'Minor Non Conformance' response is selected for this question while performing the event - the system will add 1 score to the scoring of the Event. For the other responses no score is calculated hence it means 0 score is added for all the other responses.

PLEASE NOTE - When a response is given to any question, the maximum score allocated for that question forms a basis to calculate overall percentage.

NOW we create an Event on the Form to test the Scoring setup. Please refer to the following 2 scenarios that will help to understand the Scoring setup.

SCENARIO 1:

1. Click 'Compliant' for first question.

2. Click 'Minor Non Conformance' for second question.

3. Click 'Compliant' for third question.

Event Scoring_6.jpg

SCORE CALCULATION

2 (Score for first question) + 1 (Score for second question) + 2 (Score for third question) = 5

Overall maximum score for the three questions = 2+2+2 = 6

Percentage for 5/6 = 83%

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SCENARIO 2:

1. Click 'Major Non Conformance' for first question.

2. Click 'Minor Non Conformance' for second question.

3. Click 'Compliant' for third question.

Event Scoring_7.jpg

SCORE CALCULATION

0 (Score for first question) + 1 (Score for second question) + 2 (Score for third question) = 3

Overall maximum score for the three questions = 2+2+2 = 6

Percentage for 3/6 = 50%

Event Scoring_9.jpg

Video Guide

Coming soon...