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How to add/edit existing Event Filter Status to add multiple event statuses

This article contains information on how to add/edit multiple existing event statuses in an Event status filter so it can display events with different statuses when selecting that filter in Events module

Goal

After completing this, this Event filter status will display results as per the existing event statuses configured under Event status and will filter events accordingly. This can be used to filter events by a particular event filter status and hence can be used for reporting purposes.

Note:

  • Users to have ability to access Admin Module
  • Admin Users to have access to Business Rules tab
  • Event statuses and Event status filter should already be configured for this

 

1. Begin by logging to the CMO Application

2. Navigate to Admin Module

How to add_edit existing Event Filter Status to add multiple event statuses-1.png

3. Go to Business Rules tab > click cog wheel beside the company name

How to add_edit existing Event Filter Status to add multiple event statuses-2.png

 

4. Click on Event Status to view the current configuration settings

How to add_edit existing Event Filter Status to add multiple event statuses-3.png

5. Scroll down till bottom window showing Event Filter status with all current Event Filter statuses configurations displayed

 

How to add_edit existing Event Filter Status to add multiple event statuses-4.png

 

6. Click on Edit icon beside the Event Filter status to be edited. For example, we are editing All but Complete event filter status here

How to add_edit existing Event Filter Status to add multiple event statuses-5.png

 

 

7. Edit Event Filter Status screen is displayed, with only 1 Event status selected in drop-down. This means All but complete filter only displays Events in In Review  status in Events module

How to add_edit existing Event Filter Status to add multiple event statuses-6.png

 

8. Check multiple relevant event statuses in the drop down to include other available Event statuses in All but Complete status filter > Click OK to apply the changes made

 

How to add_edit existing Event Filter Status to add multiple event statuses-7.png

 

9. All but Complete now includes multiple Event statuses in Event Status window and is displayed as below

How to add_edit existing Event Filter Status to add multiple event statuses-8.png

 

10. This will be useful when filtering by All but Complete event status filter in Events module and will display all events with statuses selected above.

 

How to add_edit existing Event Filter Status to add multiple event statuses-9.png

 

[Similarly, other existing Event status filters can also be modified to include multiple Event statuses and hence can be useful in Event filter by Event status]

What's Next

This is how to add/edit multiple existing event statuses in an Event status filter so it can display events with different statuses when selecting that filter in Events module and what was not reference here was how to add Event filter status.