Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

How To Change Superior

Superiors

Superiors receive escalated Overdue Actions and Form Reminders for the User who has the Superior assigned to them. At times due to changes in Company structure or staff, a User's Superior may need to be changed. Follow the steps below to complete this. 

How To Change Superior

After logging into CMO, select the Admin Module from the list near the top of the screen. Then select Users from the left hand options and search for the User that needs their Superior changed.

CMO - Admin - Users - User.png

Select the Cog Wheel icon next to the User's name and then choose 'Change Superiors'.

CMO - Cog Wheel - Change Superior.png

Finally you will be presented with a new window titled 'Change Superiors'. Pick the Org Unit from the drop down list that the desired Superior is assigned against, choose them from the list on the left, click the 'Add' button, and then save the changes at the bottom of the window.

Change Superiors Final Step.png

  • Was this article helpful?