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Expanded Collaboration

Expanded Collaboration (Feature)

The Expanded Collaboration Feature allows users to tag another user in a Note. 

  • Navigate to a Claim Profile
  • Select the Collaboration tab followed by the Notes sub-tab
  • To tag a user, add a "@" sign before their name
  • Once your note is created, additional options will display:


  • If you were tagged in a Note, you can click the thumbs up to acknowledge receipt

If this Feature is turned on, you will observe a new section of your Home page:


  • View comments that require your action without navigating to the matter
  • View count of open comments to others


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