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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


Text Records

The Text Records tab allows you to view texts such as invoice instructions or outcome notes that have been added to the matter.

Text records can be added to a matter record by site administrators, super users, and the Legal team involved with the matter. When a text record is created, security options can be set to allow outside counsel and key personnel to view the category, or not. Unless you have been given Read Access to the record, it will not appear in this tab.

Text Records

Text records are listed chronologically in expandable bars. Click on the text record category to open the message, and then click the category again to close it. All texts can be expanded to view all messages at once.

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