Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Office Suite - How to capture logs (plugin logs and webservice logs)

Office Suite Local Logs:

Click the settings button in the plugin (gear):

SettingsLocation.PNG

Click the gear within the settings window to open the local logs:

LogsLocation.PNG

 

Web Services Logs:

Set Web Services logger to debug, reproduce the issue, grab logs from Teamconnect.

TCLogs.PNG

 

  • Was this article helpful?