RETRIEVING A DESIGN SNAPSHOT FROM TEAMCONNECT and PROVIDING PRODUCTION INSTANCE VERSION INFORMATION
In the setup screen, go to Tools and select ‘Design Snapshot’
Enter a Note and click on ‘Create Snapshot’
This will create a zip file with all of the design elements (no data):
The zip file is located in the ‘Top Level-> System -> Design Versions’ folder:
This file can be checked out to your desktop and then emailed/ftp’d/unzipped/etc.
PROVIDING PRODUCTION INSTANCE INFORMATION FROM THE UI
Choose Admin (must have administrative rights to do this).
Take a screen shot of the Instance Information block (example below) and send this screen shot to the Upgrades Included team.