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Mitratech Success Center

Instructions on Design Snapshot

RETRIEVING A DESIGN SNAPSHOT FROM TEAMCONNECT and PROVIDING PRODUCTION INSTANCE VERSION INFORMATION

 

In the setup screen, go to Tools and select ‘Design Snapshot’

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Enter a Note and click on ‘Create Snapshot’

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This will create a zip file with all of the design elements (no data):

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The zip file is located in the ‘Top Level-> System -> Design Versions’ folder:

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This file can be checked out to your desktop and then emailed/ftp’d/unzipped/etc.

PROVIDING PRODUCTION INSTANCE INFORMATION FROM THE UI

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Choose Admin (must have administrative rights to do this).

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Choose About

Take a screen shot of the Instance Information block (example below) and send this screen shot to the Upgrades Included team.

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