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Mitratech Success Center

Client Support Center

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FAQs

 

What are templates and how do I use them?

Find in-depth information about templates in this success center article

 

Who should I contact with questions when working on or creating rules?

If you’re having trouble with an existing rule or it’s showing an unexpected error, open up a support ticket through the support portal. If you need consulting on creating or amending a rule, you can get in touch with your services contact. If you’re not sure who to contact, open up a support ticket with detailed information on your needs and we can help direct that query internally. 

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