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Troubleshooting

  • If you quit the TeamConnect Installer during the installation procedure, and database schema creation scripts started but did not complete, database changes will not be backed out. If you rerun the Installer and select the Reinstall option, you will be able to drop any existing database tables and rerun the create scripts on a clean database.
  • If an error occurs during the TeamConnect installation process, an error message will be displayed. For additional details, click Detail. To quit the installation, click Abort and a summary of performed actions should display with a link to the installation error log. The log can be sent to Mitratech Support for troubleshooting assistance.

Note: The TeamConnect Installer repackages the TeamConnect .war and .ear file with your latest teamconnect.properties configuration settings but you need to manually transfer the .war/ .ear file to your application server and deploy the file.

 

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