Using Approval Process Email Notifications

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TeamConnect sends email to requestors, approvers, reviewers, and process managers to notify them of certain events.

If your administrator has given you access to set your email notification preferences, you can select which emails you want to receive on the Email Notifications page of your Preferences. This page provides you with options for receiving emails related to your approval requests, in addition to other types of notifications.

There are certain email notifications that are set by administrators on a per-process basis. These emails are automatically sent when those events occur. You do not have the option to receive them or not. For example, if you need to be involved in certain approval processes but you are not necessarily an approver, the process may be set up to keep you notified of approvals and rejections.

To receive email notifications, your email preferences must be set appropriately. For more details, see Setting Up Email Notifications.

Workflow Email Notification Types

Your role in workflow	Events that can trigger email notifications	Optional email notification setting	Set by administrator for each process
Any user in the system, such as a supervisor	A request is rejected		x
	A request is approved		x
	An error occurs in a process		x
Requestor	Your request is approved	x
Requestor	Your request is rejected	x
Approver	You receive a request for approval	x
	Your review request is returned to you	x
	A request for approval is going to expire	x
	A request for approval in your list is canceled	x
Reviewer	You receive a request for review	x
Process Manager (all members of the group assigned to Process Manager role)	An error occurs in a process	x
	A route or stop expires	x
	A request is rejected	x