Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.




Persons who have access to TeamConnect. Unlike Contacts, each user has his or her own username and password, which is recorded in his or her user account (accessible only by the Administrator). Users have Rights assigned to them according to their roles within the organization, which allow them to use the appropriate areas of TeamConnect.

Unlike contacts, users can be assigned to tasks and matters and can be attendees of appointments.

  • Was this article helpful?