7.0 Known Issues
This is a living document that will report Known Issues at the time of a release and add new issues as they are reported. This document will also share the patch plan for reported issues.
How to Use this Document
This document does not reflect all client cases submitted through Support and recorded in Salesforce. This lists reflects the cases that have been escalated to Engineering for further action. Client cases that have been escalated to Engineering will be in one of four categories:
SOH - Support Office Hours - tickets that are escalated where Support needs assistance from an Engineer to find a solution. Some SOH cases are moved into the queue for a bug fix. Some are closed through other means like a workaround, configuration change, etc.
QAQ - these are tickets escalated from Salesforce or SOH that likely need a bug fix. In this stage, Engineering is vetting the ticket information and verifying a bug fix is the right solution.
SUPPORTPRI - QAQ tickets get escalated to the SUPPORTPRI bucket when we’ve determined that a fix is required to solve the problem, the ticket information is good and we can reproduce the issue.
TC - Regression bugs logged by internal teams for a fix. These are typically low priority otherwise they would have been fixed before the release went out.
NOTE: If you, the Client, do not see one of your cases here that you believe needs to be escalated to Engineering, please reach out to your Support representative.
Issues Reported against TCE 7.0
(if reported on a 7.0 patch, it will be listed under the tracking code)
| Tracking Code | Reporter | Issue | Patch/Update | Release Date | Status |
| TC-43669 | Client | Slow performance of custom search when using interactive grids with multiple dropdown fields that have numerous values. | TCE 7.0 Patch Bundle 1 | 11/18/22 | Released |
| TC-43462 | Client | Slow performance of invoice details line item grids when using interactive grids on large invoices. | TCE 7.0 Patch Bundle 1 | 11/18/22 | Released |
| TC-43083 | Internal | Multiple sticky Horizontal bars have been shown on Firefox for Invoice details and My Approval pages. | Not Scheduled | ||
| TC-42739 | Internal | Additional comma added to the second error message on My approvals page. | Not Scheduled | ||
| TC-43204 | Internal | Comments to Vendor & In House Comments when empty, show undefined in hover over. | Resolved | ||
| TC-43299 | Internal | Internal Hide Default Columns header in the UI, if there are no Default Columns in the Search View. | Not Scheduled | ||
| TC-43421 | Internal | Internal Add a new approver after approval not working on Interactive Grid. | Not Scheduled | ||
| TC-42738 | Internal | Internal Required error message is showing on the fields with value on Confirm Rejection pop-up in My Approval Page. | Impeded | ||
| TC-43530 | Internal | Date filters won't work if dates are in another language other than English for Invoice details and My Approval pages. | Not Scheduled | ||
| TC-43463 | Internal | If columns exceed 20 limit and post the invoice getting limit error when invoice posted. | Not Scheduled. Work around provided. | ||
| Workaround: The user has to keep the column configuration limit within 20. | |||||
| TC-43473 | Internal | On My Approvals Page upon removal of columns from Interactive Grid, the sticky horizontal scroll bar does not disappear immediately. | TCE 7.0 PB1 | 12/05/22 | Resolved |
| TC-43509 | Internal | Columns scroll not persist if a user resizes or dragandDrop the initial columns in Invoice details and My Approval pages. | TCE 7.0 PB1 | 12/05/22 | Resolved |
| TC-43531 | Internal | My Approval page not loading when page TC localization key "objdef.INVC" is on other language other than English or "Invoice". | TCE 7.0 PB1 | 12/05/22 | Resolved |
| Workaround: The user needs to set the default value to key “objdef.INVC” to English. | |||||
| TC-43507 | Internal | Multiple object approval with legacy grid disables interactive grid. | Not Scheduled | ||
| Workaround: Invoice Approval User has to set the Default Filter as “Invoice” and it will work as per expected. | |||||
| TC-47527 | Internal | Mismatched Appointment time is getting displayed in TeamConnect. | Not Scheduled |
Known Issues marked as Won't Fix
These issue were deemed low user path/low priority. If you see an issue in this list that affects your team, please contact TeamConnect Support.
| Tracking Code | Reporter | Issue | Patch/Update | Release Date | Status |
| TC-42558 | Internal | Internal Original Total is not displayed as a hyperlink in the interactive grid. | TCE 7.0 | 09/29/22 | Closed - Duplicate of TC-42560 |
| TC-42555 | Internal | Internal Show/Hide Adjustments in the Printable View. | TCE 7.0 | 09/29/22 | Closed - Duplicate of TC-42174 |
| TC-42364 | Internal | Internal Interactive Grid is not loading on the Approvals page if there is Invoice with 5000 Line Items. | Marked as Won't do | ||
| TC-41068 | Internal | Text in the Error message banner is having some unusual text. | The issue is resolved | ||
| TC-41352 | Internal | Update pom file for increment version to 6.3.6. | Marked as Won't Fix | ||
| TC-43045 | Internal | Null error message is thrown while trying to save newly created Interactive Grid for invoices in Safari & Chrome. | Won't Fix - The issue is resolved. | ||
| TC-43046 | Internal | Not able to create new User for TCE635_WLS_REG001 - Error Message Displayed. | Won't Fix - The issue is resolved. | ||
| TC-43047 | Internal | HV Page having error on console as tc-invc-approvals.js:1484 Uncaught (in promise) TypeError: Failed to fetch. | Won't Fix - Not a defect. | ||
| TC-43043 | Internal | Sticky Horizontal Scroll is not being displayed on My Approvals page in Safari for Mac. | Won't Fix - Not a defect. | ||
| TC-43431 | Internal | If an Invoice has multiple approver Column for Current Approver not working as Multi List. | Marked as Won't Fix |