Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Search

  • Filter Results
  • Location
  • Classification
  • Include attachments
Searching in
About 2 results
  • How to: Update user details in bulk
    https://success.mitratech.com/TAP/TAP_Solutions/Update_user_details_in_bulk
    A pop up appears, select the sections that you wish to export and scroll to the bottom and click export TIP: The best way to do this is to use the Find & Replace method by holding down "Control+F" and...A pop up appears, select the sections that you wish to export and scroll to the bottom and click export TIP: The best way to do this is to use the Find & Replace method by holding down "Control+F" and the below pop up will appear. Find the current Adobe eSignature that you are going to replace and copy it into the Find what field and copy the new Adobe Esig Key into the Replace with field:
  • TAP User Import Utility
    https://success.mitratech.com/TAP/KnowledgeBase/Roles_and_Users/Administration/TAP_User_Import_Utility
    Secondly, custom fields in TAP have both a 'Field Code' and a 'Field Label'. The field label is like a display name, and this is what shows up when you look at a user's profile - but the header of the...Secondly, custom fields in TAP have both a 'Field Code' and a 'Field Label'. The field label is like a display name, and this is what shows up when you look at a user's profile - but the header of the column in the CSV needs to match the Field Code, which may be different.