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Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Completing Items In Your Inbox

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To open an item in your Login Intercept Inbox click on the Publication you wish to open.

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The order the items appear in the Publication is decided by the Publisher. However, Tests are always included after Read Documents, Questionnaires and Reference Documents.

For Read Documents, click the View Document button.

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For Test Documents, if there is an associated Document, click the View Document button.

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Once you have confirmed any associated Documents as read, click the Take Test button.

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For Questionnaire Documents, click the Start Questionnaire button.

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For Review Documents, click the Review Document button.

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For Review Questionnaires, click the Review Questionnaire button.

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For Review Tests, click the Review Test button.

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For detailed information on how to complete these tasks, see the PolicyHub Users’ Guide:

  • Reading A Document – See Chapter 4 in the PolicyHub Users’ Guide.
  • Sitting A Test – See Chapter 5 in the PolicyHub Users’ Guide.
  • Responding To A Questionnaire – See Chapter 6 in the PolicyHub Users’ Guide.
  • Reviewing Tests, Questionnaires And Documents – See Chapter 7 in the PolicyHub Users’ Guide.

At the bottom of the Window, there is (if configured) a tickbox Show all data. Select this tickbox to display items from both your PolicyHub Inbox and items from your Login Intercept Inbox.

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