Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.


LegalHold 2.8.6 Release Notes

This release notes details the information related to enhancements, improvements, and resolved issues in LegalHold 2.8.6.


Enhancement: New file format in the Export Tool.
We have added another file format to the Export Tool, each field separated by a pipeline (|). The file format contains the following fields:

  • A or R (add or release)
  • Employee XGUID
  • Employee First Name
  • Employee Last Name
  • The source of record
  • The XGUID identifier of the record from the matter management system
  • The type of hold (System)
  • The matter name 

Enhancement: New fields in Export Tool.
The following new fields were added to the Export Tool:

  • Date Created
  • Hold GUID
  • Release Date
  • Hold Last Sent Date
  • Recipients
  • Recipient Last Date of Modification
  • Custodian Status

Tracking code: LH-10542, LH-10543

Enhancement: Enhancements to emails.
Description: Now LegalHold can send notifications of bounced back emails due to invalid email addresses without using the DKIM authentication method.
Tracking code: LH-10657

Bug Fixes

Issue: Unsent holds deletion.
Description: Now you can delete unsent holds with notice approval records.
Tracking code: LH-10422

Issue: TeamConnect - LegalHold integration.
Description: We fixed an issue where users-mapping in LegalHold couldn’t synchronize with TeamConnect, and legalStaff was duplicated in LegalHold.
Tracking code: LH-10544

Issue: Wrong dates in recipients view.
Description: We fixed an issue with the recipients’ view where the date showed one day ahead of the original date in the backend.
Tracking code: LH-10474

Issue: SFTP errors in Export Tool.
We fixed an issue with the Export Tool where SFTP was not working as expected. SFTP settings were configured by using the Export Tool and SFTP would place files in a subfolder. When using this configuration, system settings would register a successful connection, however, the Export Tool showed an error and the connection failed.
Tracking code: LH-10633

Issue: Inactive recipients.
Description: We fixed an issue where recipients with an inactive status still were sent hold notices.
Tracking code: LH-10634

Issue: Custodians.
Description: We fixed an issue in which releasing a hold didn’t release the custodians.
Tracking code: LH-10609

  • Was this article helpful?