How to use Contact Me as a Custodian
Contact Me is available in holds which have not been responded. Follow these instructions to access Contact Me as a custodian.
Go to My Active Holds.
On the RESPONSE column, click Not Yet Responded.
- On the Notice Response Page, click the Contact Me request link at the bottom of the page.
- On the modal, enter the message for the hold issuer and click Send.
- Communication between the custodian and the hold issuer show in the View Comments tab.
- LegalHold will send you an email when the hold issuer has responded to your message. Click View in Portal to go to the View Comments tab.