Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

What is an Approval Chain?

The approval chain controls who needs to review and approve an invoice.  Your Lawtrac Administrator may have already designated a default handler/approval chain, however, the handler/approval chains can be adjusted by individual invoice, if necessary.

An approval chain can accommodate up to five approvers; this is the "chain of command" that designates the order of approval.  The Lawtrac Administrator has the option of setting a default approval chain.  When this setting is enabled, a user may not take action on an assigned invoice until all previous users on the invoice approval chain have already taken action. For example, once the individual in the first position approves the invoice, it is passed along to the second individual for approval or rejection. Individuals in positions three, four, and/or five are not able to approve/reject the invoice until the previous position approves or skips the invoice. Any removed or retired user should have all their pending approvals transferred to another, active user.