Skip to main content
Mitratech Success Center

Client Support Center

Need help? Click a product group below to select your application and get access to knowledge articles, webinars, training content, and release notes or to contact our support team.

Authorized users - log in to create a ticket, view tickets status and check your success plan details.

 

Lawtrac Timing Out When Uploading Document

Lawtrac timing out when uploading document : This usually occurs when attempting to upload a document that is larger than 20 MB.

Application times out when attempting to upload document. This usually occurs when attempting to upload a document that is larger than 20 MB.

A setting change is required in ColdFusion Administrator to increase the default document setting to a larger size. Your company Web Administrator must log into ColdFusion administrator and Click on Settings, under the section titled Request Size Limits ensure the fields read as follows: 

Maximum number of POST request parameters 500 
Maximum size of post data 105 MB *
Request Throttle Threshold 4 MB *
Request Throttle Memory 200 MB*

*These values are for a 105 MB upload size limit. 

  • Was this article helpful?